index.vue 19 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460
  1. <template>
  2. <div class="complaint">
  3. <div class="search">
  4. <el-input
  5. placeholder="请输入地址/投诉人"
  6. maxlength="20"
  7. class="search-input"
  8. clearable
  9. v-model="mixins_query.content"
  10. ></el-input>
  11. <el-select placeholder="请选择所属地区" v-model="mixins_query.communityId" clearable>
  12. <el-option v-for="(item, index) in communityList" :key="index" :label="item.label" :value="item.id"></el-option>
  13. </el-select>
  14. <el-select placeholder="请选择投诉类型" v-model="mixins_query.type" clearable>
  15. <el-option v-for="(item, index) in complaintType" :key="index" :label="item.label" :value="item.status">{{
  16. item.label
  17. }}</el-option>
  18. </el-select>
  19. <el-select placeholder="请选择投诉状态" v-model="mixins_query.handleStatus" clearable>
  20. <el-option v-for="(item, index) in complaintStatus" :key="index" :label="item.label" :value="item.status">{{
  21. item.label
  22. }}</el-option>
  23. </el-select>
  24. <el-date-picker
  25. v-model="pickerTime"
  26. value-format="yyyy-MM-dd"
  27. type="daterange"
  28. range-separator="至"
  29. start-placeholder="开始日期"
  30. end-placeholder="结束日期"
  31. :picker-options="pickerOptions"
  32. :editable="false"
  33. ></el-date-picker>
  34. <el-button type="primary" placeholder="状态" class="search-btn" @click="searchInfo" icon="el-icon-search" v-preventReClick
  35. >查询
  36. </el-button>
  37. </div>
  38. <div class="content">
  39. <div class="roles-wrap">
  40. <zz-table
  41. :cols="cols"
  42. :settings="{ showNumber: true, stripe: true }"
  43. :data="mixins_list"
  44. :pageset="mixins_pageset"
  45. @page-change="pageChange"
  46. :loading="mixins_onQuery"
  47. >
  48. <template slot-scope="scope" slot="house">
  49. <!-- <div>{{ scope.row.unitName }}{{ roomNumber }}</div> -->
  50. <div>{{ scope.row.communityName }}{{ scope.row.unitName }}{{ scope.row.roomNumber }}</div>
  51. </template>
  52. <template slot-scope="scope" slot="status">
  53. <div :class="{ statusColor: scope.row.handleStatus === 1 }">
  54. {{ scope.row.handleStatus | filterComplaintStatus }}
  55. </div>
  56. </template>
  57. <template slot-scope="scope" slot="opt">
  58. <div class="opt" @click="clickEdit(scope.row)">
  59. <img v-if="scope.row.id === 1" src="../../assets/img/icon_chuli@2x.png" alt="" />
  60. <img v-else src="../../assets/img/icon_biaodan@2x.png" alt="" />
  61. </div>
  62. </template>
  63. </zz-table>
  64. </div>
  65. <!-- 详情弹框 -->
  66. <el-dialog title="投诉建议" :visible.sync="centerDialogVisible" width="700px">
  67. <div class="complaint">
  68. <div v-if="rowData">
  69. <div class="complaint-title">
  70. <div class="complaint-title-left"></div>
  71. <span class="complaint-title-right">投诉建议信息</span>
  72. </div>
  73. <p class="complaint-content">
  74. <span>
  75. <span class="complaint-content-left">所属社区:</span>
  76. <span class="complaint-content-right">{{ rowData.communityName }}</span>
  77. </span>
  78. <span>
  79. <span class="complaint-content-left">地址:</span>
  80. <span class="complaint-content-right">{{ rowData.unitName }}{{ rowData.roomNumber }}</span>
  81. </span>
  82. </p>
  83. <p class="complaint-content">
  84. <span>
  85. <span class="complaint-content-left" style="margin-left: 12px">投诉人:</span>
  86. <span class="complaint-content-right">{{ rowData.userName }}</span>
  87. </span>
  88. <span>
  89. <span class="complaint-content-left">手机号:</span>
  90. <span class="complaint-content-right">{{ rowData.phone }}</span>
  91. </span>
  92. </p>
  93. <p class="complaint-content">
  94. <span>
  95. <span class="complaint-content-left">投诉类型:</span>
  96. <span class="complaint-content-right">{{ rowData.typeDict }}</span>
  97. </span>
  98. <span>
  99. <span class="complaint-content-left">投诉时间:</span>
  100. <span class="complaint-content-right">{{ rowData.createDate }}</span>
  101. </span>
  102. </p>
  103. <div class="complaint-content">
  104. <span>
  105. <span class="complaint-content-left">投诉内容:</span>
  106. <span class="complaint-content-right" style="margin: 0">{{ rowData.content }}</span>
  107. </span>
  108. </div>
  109. <div class="complaint-images">
  110. <span class="complaint-content-left">图片/视频:</span>
  111. <span>
  112. <el-image
  113. class="images"
  114. v-for="(item, index) in imgList"
  115. :src="item"
  116. :preview-src-list="imgList"
  117. :key="index"
  118. >
  119. </el-image>
  120. <span @click="clickVideo">
  121. <video id="video" :controls="videoControls" class="videos">
  122. <source :src="videoList" type="video/mp4" />
  123. 您的浏览器暂不支持播放视频
  124. </video></span
  125. >
  126. </span>
  127. <span v-if="srcList.length == 0"> 暂无图片 </span>
  128. </div>
  129. </div>
  130. <div class="record">
  131. <div class="complaint-title">
  132. <div class="complaint-title-left"></div>
  133. <span class="complaint-title-right">处理记录</span>
  134. </div>
  135. <div class="recored-detali" v-if="rowData">
  136. <!-- v-for="(item, index) in 3" :key="index" -->
  137. <div v-for="(item, index) of recordData" :key="index">
  138. <div class="recored-detali-row last-row">
  139. <div>
  140. <img class="circle" src="../../assets/img/point_yiwancheng@2x.png" alt="" />
  141. <span>{{ item.replyTime }}</span>
  142. </div>
  143. </div>
  144. <div class="recored-detali-rows">
  145. <div class="record-left" v-if="rowData.complaintStatus != '1'"></div>
  146. <span class="font-size-small"
  147. >{{ item.replyUserName }}:{{ item.replyContent ? item.replyContent : '--' }}</span
  148. >
  149. </div>
  150. </div>
  151. <div :class="{ 'last-row-right': true, statusColor: rowData.handleStatus == '1' }">
  152. {{ rowData.handleStatus | filterComplaintStatus }}
  153. </div>
  154. </div>
  155. </div>
  156. <div class="changeStatus">
  157. <div class="changeStatus-left">处理状态</div>
  158. <div class="changeStatus-right">
  159. <el-select
  160. :placeholder="rowData.handleStatus | filterComplaintStatus"
  161. v-model="mixins_query.complaintStatus"
  162. clearable
  163. >
  164. <el-option v-for="(item, index) in complaintStatus" :key="index" :label="item.label" :value="item.status">{{
  165. item.label
  166. }}</el-option>
  167. </el-select>
  168. </div>
  169. </div>
  170. <el-form :model="replayForm" ref="replayForm" label-width="80px" class="demo-ruleForm">
  171. <el-form-item
  172. label="物业回复"
  173. prop="replay"
  174. class="replay"
  175. :rules="[{ required: true, message: '回复内容不能为空' }]"
  176. >
  177. <el-input
  178. v-model="replayForm.replay"
  179. type="textarea"
  180. placeholder="请输入回复内容"
  181. maxlength="100"
  182. rows="3"
  183. show-word-limit
  184. ></el-input>
  185. </el-form-item>
  186. <el-form-item class="dialog-footer">
  187. <span>
  188. <el-button type="primary" plain @click="dialogButton('clear')">重置</el-button>
  189. <el-button type="primary" @click="dialogButton('submit')">提交</el-button>
  190. </span>
  191. </el-form-item>
  192. </el-form>
  193. </div>
  194. </el-dialog>
  195. </div>
  196. </div>
  197. </template>
  198. <script>
  199. import list from '@utils/list.js';
  200. export default {
  201. mixins: [list],
  202. data() {
  203. let _this = this;
  204. return {
  205. // 处理记录
  206. recordData: [],
  207. // 视频获得焦点
  208. videoControls: false,
  209. // 弹框显示图片
  210. srcList: [],
  211. imgList: [],
  212. videoList: [],
  213. // 物业回复
  214. replayForm: {
  215. replay: ''
  216. },
  217. // 输入地址
  218. location: '',
  219. //社区列表
  220. communityList: [],
  221. // 投诉类型
  222. complaintType: [
  223. {
  224. status: 1,
  225. label: '扰民投诉'
  226. },
  227. {
  228. status: 2,
  229. label: '物业服务'
  230. },
  231. {
  232. status: 3,
  233. label: '公共卫生'
  234. },
  235. {
  236. status: 4,
  237. label: '安全建议'
  238. },
  239. {
  240. status: 5,
  241. label: '其他'
  242. }
  243. ],
  244. // 投诉状态
  245. complaintStatus: [
  246. {
  247. status: 1,
  248. label: '未处理'
  249. },
  250. {
  251. status: 2,
  252. label: '已处理'
  253. },
  254. {
  255. status: 3,
  256. label: '处理中'
  257. }
  258. ],
  259. // 查询的时间
  260. pickerTime: [],
  261. cols: [
  262. {
  263. label: '所属社区',
  264. prop: 'communityName'
  265. },
  266. {
  267. label: '房间地址',
  268. prop: 'houseId',
  269. slot: 'house'
  270. },
  271. {
  272. label: '投诉类型',
  273. prop: 'type',
  274. format(val) {
  275. if (val == '1') {
  276. return '扰民投诉';
  277. } else if (val == '2') {
  278. return '物业服务';
  279. } else if (val == '3') {
  280. return '公共卫生';
  281. } else if (val == '4') {
  282. return '安全建议';
  283. } else {
  284. return '其他';
  285. }
  286. }
  287. },
  288. {
  289. label: '投诉人',
  290. prop: 'userName'
  291. },
  292. {
  293. label: '联系电话',
  294. prop: 'phone'
  295. },
  296. {
  297. label: '投诉时间',
  298. prop: 'createDate'
  299. },
  300. {
  301. label: '内容',
  302. prop: 'content'
  303. },
  304. {
  305. label: '状态',
  306. prop: 'handleStatus',
  307. slot: 'status'
  308. },
  309. {
  310. label: '操作',
  311. prop: 'id',
  312. slot: 'opt'
  313. }
  314. ],
  315. mixins_post: 'post',
  316. // 显隐弹框
  317. centerDialogVisible: false,
  318. // 行数据
  319. rowData: '',
  320. // 回复详情记录
  321. compRecode: ''
  322. };
  323. },
  324. created() {
  325. if (this.$store.getters['getAreaSelect'].length === 0) {
  326. this.getCommunityList();
  327. }
  328. this.mixins_dataUrl = '/sc-community-web/feedback/page';
  329. this.mixins_query = {};
  330. this.mixins_search();
  331. },
  332. mounted() {},
  333. methods: {
  334. /** 点击播放视频*/
  335. clickVideo() {
  336. this.videoControls = !this.videoControls;
  337. if (this.videoControls) {
  338. try {
  339. if (document.pictureInPictureElement) {
  340. document.exitPictureInPicture();
  341. } else {
  342. video.requestPictureInPicture();
  343. }
  344. } catch (err) {
  345. // Video failed to enter/leave Picture-in-Picture mode.
  346. console.log('浏览器不支持播放');
  347. }
  348. }
  349. },
  350. /**查询按钮*/
  351. searchInfo() {
  352. let detaH = this.$moment(new Date()).format('HH');
  353. let detaM = this.$moment(new Date()).format('mm');
  354. let detaS = this.$moment(new Date()).format('ss');
  355. let d = detaH + ':' + detaM + ':' + detaS;
  356. if (this.pickerTime && this.pickerTime.length) {
  357. this.mixins_query.startTime = `${this.pickerTime[0]} ${d}`;
  358. this.mixins_query.endTime = `${this.pickerTime[1]} ${d}`;
  359. } else {
  360. this.mixins_query.startTime = this.$moment(new Date()).subtract(1, 'months').format('YYYY-MM-DD HH:mm:ss');
  361. this.mixins_query.endTime = this.$moment(new Date()).format('YYYY-MM-DD HH:mm:ss');
  362. }
  363. this.mixins_search();
  364. },
  365. /** 弹框按钮*/
  366. dialogButton(type) {
  367. console.log('点击保存', this.rowData);
  368. if (type === 'submit') {
  369. this.$refs['replayForm'].validate((valid) => {
  370. if (valid) {
  371. let query = {
  372. buildingId: this.rowData.buildingId,
  373. communityId: this.rowData.communityId,
  374. content: this.replayForm.replay,
  375. handleStatus: this.mixins_query.complaintStatus,
  376. houseId: this.rowData.houseId,
  377. id: this.rowData.id
  378. };
  379. this.$http.post('/sc-community-web/feedback/update', query).then((res) => {
  380. this.message(res.status, '回复');
  381. console.log('点击提交', res, this.mixins_query.complaintStatus, this.replayForm.replay);
  382. });
  383. } else {
  384. return false;
  385. }
  386. });
  387. } else {
  388. this.$refs['replayForm'].resetFields();
  389. }
  390. },
  391. /** 获取社区列表*/
  392. getCommunityList() {
  393. this.communityList = [];
  394. let onOption = '';
  395. this.$http.get('/sc-community/assets/community/list', {}).then((res) => {
  396. console.log('获取社区列表', res);
  397. res.data.map((res) => {
  398. onOption = {
  399. label: res.communityName,
  400. id: res.id
  401. };
  402. this.communityList.push(onOption);
  403. });
  404. });
  405. },
  406. /** 查看处理详情*/
  407. clickEdit(row) {
  408. this.centerDialogVisible = true;
  409. this.rowData = row;
  410. this.$http.post(`/sc-community-web/feedback/find/${row.id}`).then((res) => {
  411. this.rowData = res.data;
  412. let file = res.data.imageUrl;
  413. let files = file.split(',');
  414. this.srcList = files;
  415. this.imgList = files.filter((item) => {
  416. return item.substr(-3) == 'png' || item.substr(-3) == 'jpg';
  417. });
  418. this.videoList = files.filter((item) => {
  419. return item.substr(-3) === 'mp4';
  420. });
  421. console.log('查看处理详情返回rowData', this.rowData);
  422. });
  423. let query = {
  424. fid: row.id
  425. // replyContent: this.replayForm.replay
  426. // 回复状态this.complaintStatus
  427. };
  428. // // 处理记录/sc-community-web/feedback/speed/list
  429. this.$http.get('/sc-community-web/feedback/speed/list', query).then((res) => {
  430. this.recordData = res.data;
  431. });
  432. console.log('查看处理详情', row);
  433. },
  434. // 提示消息
  435. message(status, text) {
  436. if (status === 0) {
  437. this.$message({
  438. message: `${text}成功`,
  439. type: 'success'
  440. });
  441. this.centerDialogVisible = false;
  442. this.dialogVisibleDelete = false;
  443. this.mixins_search();
  444. } else {
  445. this.$message({
  446. message: `${text}失败请稍后重试`,
  447. type: 'warning'
  448. });
  449. }
  450. }
  451. }
  452. };
  453. </script>
  454. <style lang="scss" scoped>
  455. @import './style.scss';
  456. </style>