indexEdit.vue 11 KB

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  1. <template>
  2. <div class="complaint">
  3. <div v-if="rowData">
  4. <div class="complaint-title">
  5. <div class="complaint-title-left"></div>
  6. <span class="complaint-title-right">投诉建议信息</span>
  7. </div>
  8. <p class="complaint-content">
  9. <span>
  10. <span class="complaint-content-left">所属社区:</span>
  11. <span class="complaint-content-right">{{ rowData.communityName }}</span>
  12. </span>
  13. <span>
  14. <span class="complaint-content-left">地址:</span>
  15. <span class="complaint-content-right">{{ rowData.buildingName }}{{ rowData.unitName }}{{ rowData.roomNumber }}</span>
  16. </span>
  17. </p>
  18. <p class="complaint-content">
  19. <span>
  20. <span class="complaint-content-left" style="margin-left: 12px">投诉人:</span>
  21. <span class="complaint-content-right">{{ rowData.userName }}</span>
  22. </span>
  23. <span>
  24. <span class="complaint-content-left">手机号:</span>
  25. <span class="complaint-content-right">{{ rowData.phone }}</span>
  26. </span>
  27. </p>
  28. <p class="complaint-content">
  29. <span>
  30. <span class="complaint-content-left">投诉类型:</span>
  31. <span class="complaint-content-right">{{ rowData.typeDict }}</span>
  32. </span>
  33. <span>
  34. <span class="complaint-content-left">投诉时间:</span>
  35. <span class="complaint-content-right">{{ rowData.createDate }}</span>
  36. </span>
  37. </p>
  38. <div class="complaint-content">
  39. <span>
  40. <span class="complaint-content-left">投诉内容:</span>
  41. <span class="complaint-content-right" style="margin: 0">{{ rowData.content }}</span>
  42. </span>
  43. </div>
  44. <div class="complaint-images complaint-content">
  45. <span class="complaint-content-left">图片/视频:</span>
  46. <span v-if="mediaList.length > 0">
  47. <span v-for="(item, index) in mediaList" :key="index">
  48. <span v-if="typeVideo(item)">
  49. <video class="images videos" :src="item" @click="lookVideos(item)"></video>
  50. </span>
  51. <span v-else>
  52. <el-image class="images" :src="item" :preview-src-list="[item]"></el-image>
  53. </span>
  54. </span>
  55. </span>
  56. <span v-else> 暂无图片 </span>
  57. </div>
  58. </div>
  59. <div class="complaint-title">
  60. <div class="complaint-title-left"></div>
  61. <span class="complaint-title-right">处理记录</span>
  62. </div>
  63. <div class="record">
  64. <div class="recored-detali" v-if="rowData">
  65. <div v-for="(item, index) of recordData" :key="index">
  66. <div class="recored-detali-row last-row">
  67. <div>
  68. <img class="circle" src="@assets/img/point_yiwancheng@2x.png" alt="" />
  69. <span>{{ item.replyTime }}</span>
  70. </div>
  71. </div>
  72. <div class="recored-detali-rows">
  73. <div class="record-left" v-show="recordData.length > 1 && index != recordData.length - 1"></div>
  74. <span class="font-size-small"
  75. >{{ item.replyUserName }}:&nbsp;&nbsp;&nbsp;{{ item.replyContent ? item.replyContent : '--' }}</span
  76. >
  77. </div>
  78. </div>
  79. <div :class="{ 'last-row-right': true, statusColor: rowData.handleStatus == '1' }">
  80. {{ rowData.handleStatus | filterComplaintStatus }}
  81. </div>
  82. </div>
  83. </div>
  84. <template v-if="rowData.handleStatus == 1 || rowData.handleStatus == 3">
  85. <el-form :model="replayForm" :rules="rules" ref="replayForm" label-width="80px" class="demo-ruleForm">
  86. <el-form-item label="处理状态" prop="handleStatus" class="replay">
  87. <el-select
  88. v-model="replayForm.handleStatus"
  89. clearable
  90. :disabled="rowData.handleStatus == 2 || rowData.handleStatus == 4 || rowData.handleStatus == 5"
  91. >
  92. <el-option
  93. v-for="(item, index) in complaintStatus"
  94. :key="index"
  95. :label="item.label"
  96. :value="item.status"
  97. ></el-option>
  98. </el-select>
  99. </el-form-item>
  100. <el-form-item label="物业回复" prop="replay" class="replay" v-if="rowData.handleStatus == 1 || rowData.handleStatus == 3">
  101. <el-input
  102. v-model="replayForm.replay"
  103. type="textarea"
  104. placeholder="请输入回复内容"
  105. maxlength="100"
  106. rows="3"
  107. show-word-limit
  108. ></el-input>
  109. </el-form-item>
  110. </el-form>
  111. </template>
  112. <!--用户 评价 -->
  113. <div v-if="rowData.handleStatus == 5" class="grate">
  114. <div class="complaint-title">
  115. <div class="complaint-title-left"></div>
  116. <span class="complaint-title-right grate-rate-title">用户评价</span>
  117. </div>
  118. <div class="grate-rate">
  119. <i
  120. class="el-icon-star-on"
  121. style="color: #ffca3b; font-size: 26px; margin-right: 10px"
  122. v-for="(item, index) in rowData.evaluation"
  123. :key="index"
  124. ></i>
  125. <div class="grate-text">
  126. {{ rowData.evaluationContent }}
  127. </div>
  128. </div>
  129. </div>
  130. </div>
  131. </template>
  132. <script>
  133. export default {
  134. props: ['params'],
  135. data() {
  136. let _this = this;
  137. return {
  138. // 处理记录
  139. recordData: [],
  140. // 视频获得焦点
  141. videoControls: false,
  142. mediaList: [],
  143. // 物业回复
  144. replayForm: {
  145. replay: '',
  146. handleStatus: ''
  147. },
  148. complaintStatus: [
  149. {
  150. status: 3,
  151. label: '处理中'
  152. },
  153. {
  154. status: 4,
  155. label: '已处理'
  156. }
  157. ],
  158. rules: {
  159. handleStatus: [{ required: true, message: '请选择处理状态', trigger: 'change' }],
  160. replay: [{ required: true, message: '请输入内容', trigger: 'blur' }]
  161. },
  162. // 行数据
  163. rowData: ''
  164. };
  165. },
  166. created() {
  167. this.clickEdit(this.params.row);
  168. },
  169. mounted() {},
  170. methods: {
  171. typeVideo(str) {
  172. let type = str.slice(str.lastIndexOf('.') + 1, str.length);
  173. let videoType = ['mp4'];
  174. return videoType.includes(type);
  175. },
  176. lookVideos(src) {
  177. new Promise((resolve) => {
  178. this.$store.dispatch('addPopup', {
  179. url: '/lookVideo.vue',
  180. width: '600px',
  181. height: '500px',
  182. props: {
  183. src: src,
  184. callback: resolve
  185. },
  186. showConfirmButton: true,
  187. showCancelButton: true,
  188. hideStar: true,
  189. title: '查看视频'
  190. });
  191. }).then(() => {
  192. this.mixins_search();
  193. });
  194. },
  195. /** 点击播放视频*/
  196. clickVideo() {
  197. this.videoControls = !this.videoControls;
  198. if (this.videoControls) {
  199. try {
  200. if (document.pictureInPictureElement) {
  201. document.exitPictureInPicture();
  202. } else {
  203. video.requestPictureInPicture();
  204. }
  205. } catch (err) {
  206. // Video failed to enter/leave Picture-in-Picture mode.
  207. console.log('浏览器不支持播放');
  208. }
  209. }
  210. },
  211. submit() {
  212. this.$refs['replayForm'].validate((valid) => {
  213. if (valid) {
  214. let query = {
  215. buildingId: this.rowData.buildingId,
  216. communityId: this.rowData.communityId,
  217. content: '',
  218. handleStatus: this.replayForm.handleStatus,
  219. houseId: this.rowData.houseId,
  220. id: this.rowData.id
  221. };
  222. this.$http.post('/sc-community-web/feedback/update', query).then((res) => {});
  223. let querys = {
  224. fid: this.rowData.id,
  225. replyContent: this.replayForm.replay
  226. };
  227. this.$http.post('/sc-community-web/feedback/speed/add', querys).then(({ status, msg }) => {
  228. if (status == 0) {
  229. this.$message.success(msg);
  230. this.params.callback();
  231. this.$emit('close');
  232. } else {
  233. this.$message.error(msg);
  234. }
  235. });
  236. }
  237. });
  238. },
  239. reset() {
  240. this.$refs['replayForm'].resetFields();
  241. },
  242. /** 查看处理详情*/
  243. clickEdit(row) {
  244. this.mediaList = [];
  245. // 获取处理内容
  246. this.$http.post(`/sc-community-web/feedback/find/${row.id}`).then((res) => {
  247. if (res.status === 0) {
  248. this.rowData = res.data;
  249. if (res.data.imageUrl.length > 0) {
  250. this.mediaList = res.data.imageUrl.split(',');
  251. }
  252. } else {
  253. this.$message.error(msg);
  254. }
  255. });
  256. let query = {
  257. fid: row.id
  258. };
  259. // 获取处理记录
  260. this.$http.get('/sc-community-web/feedback/speed/list', query).then((res) => {
  261. this.recordData = res.data;
  262. });
  263. }
  264. }
  265. };
  266. </script>
  267. <style lang="scss" scoped>
  268. @import '../style.scss';
  269. /deep/ .el-dialog {
  270. margin-top: 5vh !important;
  271. }
  272. </style>