index.vue 20 KB

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  1. <template>
  2. <div class="complaint">
  3. <div class="search">
  4. <el-input
  5. placeholder="请输入地址/投诉人"
  6. maxlength="20"
  7. class="search-input"
  8. clearable
  9. v-model="mixins_query.content"
  10. ></el-input>
  11. <el-select placeholder="请选择所属社区" v-model="mixins_query.communityId" clearable>
  12. <el-option v-for="(item, index) in communityList" :key="index" :label="item.label" :value="item.id"></el-option>
  13. </el-select>
  14. <el-select placeholder="请选择投诉类型" v-model="mixins_query.type" clearable>
  15. <el-option v-for="(item, index) in complaintType" :key="index" :label="item.label" :value="item.status">{{
  16. item.label
  17. }}</el-option>
  18. </el-select>
  19. <el-select placeholder="请选择投诉状态" v-model="mixins_query.handleStatus" clearable>
  20. <el-option v-for="(item, index) in complaintStatus" :key="index" :label="item.label" :value="item.status">{{
  21. item.label
  22. }}</el-option>
  23. </el-select>
  24. <el-date-picker
  25. v-model="pickerTime"
  26. value-format="yyyy-MM-dd"
  27. type="daterange"
  28. range-separator="至"
  29. start-placeholder="开始日期"
  30. end-placeholder="结束日期"
  31. :picker-options="pickerOptions"
  32. :editable="false"
  33. ></el-date-picker>
  34. <el-button type="primary" placeholder="状态" class="search-btn" @click="searchInfo" icon="el-icon-search" v-preventReClick
  35. >查询
  36. </el-button>
  37. </div>
  38. <div class="content">
  39. <div class="roles-wrap">
  40. <zz-table
  41. :cols="cols"
  42. :settings="{ showNumber: true, stripe: true }"
  43. :data="mixins_list"
  44. :pageset="mixins_pageset"
  45. @page-change="pageChange"
  46. :loading="mixins_onQuery"
  47. >
  48. <template slot-scope="scope" slot="content">
  49. <div>{{ scope.row.content }}</div>
  50. </template>
  51. <template slot-scope="scope" slot="house">
  52. <!-- <div>{{ scope.row.unitName }}{{ roomNumber }}</div> -->
  53. <div>{{ scope.row.communityName }}{{ scope.row.unitName }}{{ scope.row.roomNumber }}</div>
  54. </template>
  55. <template slot-scope="scope" slot="status">
  56. <div :class="{ statusColor: scope.row.handleStatus === 1 }">
  57. {{ scope.row.handleStatus | filterComplaintStatus }}
  58. </div>
  59. </template>
  60. <template slot-scope="scope" slot="opt">
  61. <div class="opt" @click="clickEdit(scope.row)">
  62. <img v-if="scope.row.id === 1" src="../../assets/img/icon_chuli@2x.png" alt="" />
  63. <img v-else src="../../assets/img/icon_biaodan@2x.png" alt="" />
  64. </div>
  65. </template>
  66. </zz-table>
  67. </div>
  68. <!-- 详情弹框 -->
  69. <el-dialog title="投诉建议" :visible.sync="centerDialogVisible" width="700px">
  70. <div class="complaint">
  71. <div v-if="rowData">
  72. <div class="complaint-title">
  73. <div class="complaint-title-left"></div>
  74. <span class="complaint-title-right">投诉建议信息</span>
  75. </div>
  76. <p class="complaint-content">
  77. <span>
  78. <span class="complaint-content-left">所属社区:</span>
  79. <span class="complaint-content-right">{{ rowData.communityName }}</span>
  80. </span>
  81. <span>
  82. <span class="complaint-content-left">地址:</span>
  83. <span class="complaint-content-right"
  84. >{{ rowData.buildingName }}{{ rowData.unitName }}{{ rowData.roomNumber }}</span
  85. >
  86. </span>
  87. </p>
  88. <p class="complaint-content">
  89. <span>
  90. <span class="complaint-content-left" style="margin-left: 12px">投诉人:</span>
  91. <span class="complaint-content-right">{{ complaintName }}</span>
  92. </span>
  93. <span>
  94. <span class="complaint-content-left">手机号:</span>
  95. <span class="complaint-content-right">{{ rowData.phone }}</span>
  96. </span>
  97. </p>
  98. <p class="complaint-content">
  99. <span>
  100. <span class="complaint-content-left">投诉类型:</span>
  101. <span class="complaint-content-right">{{ rowData.typeDict }}</span>
  102. </span>
  103. <span>
  104. <span class="complaint-content-left">投诉时间:</span>
  105. <span class="complaint-content-right">{{ rowData.createDate }}</span>
  106. </span>
  107. </p>
  108. <div class="complaint-content">
  109. <span>
  110. <span class="complaint-content-left">投诉内容:</span>
  111. <span class="complaint-content-right" style="margin: 0">{{ rowData.content }}</span>
  112. </span>
  113. </div>
  114. <div class="complaint-images complaint-content">
  115. <span class="complaint-content-left">图片/视频:</span>
  116. <span v-for="(item, index) in mediaList" :key="index">
  117. <span v-if="item.type == 1">
  118. <el-image class="images" :src="item.url" :preview-src-list="imgList"> </el-image
  119. ></span>
  120. <span @click="clickVideo" v-else>
  121. <video id="video" :controls="videoControls" class="videos">
  122. <source :src="item.url" type="video/mp4" />
  123. 您的浏览器暂不支持播放视频
  124. </video></span
  125. >
  126. </span>
  127. <span v-els> 暂无图片 </span>
  128. </div>
  129. </div>
  130. <div class="record">
  131. <div class="complaint-title">
  132. <div class="complaint-title-left"></div>
  133. <span class="complaint-title-right">处理记录</span>
  134. </div>
  135. <div class="recored-detali" v-if="rowData">
  136. <!-- v-for="(item, index) in 3" :key="index" -->
  137. <div v-for="(item, index) of recordData" :key="index">
  138. <div class="recored-detali-row last-row">
  139. <div>
  140. <img class="circle" src="../../assets/img/point_yiwancheng@2x.png" alt="" />
  141. <span>{{ item.replyTime }}</span>
  142. </div>
  143. </div>
  144. <div class="recored-detali-rows">
  145. <div class="record-left" v-if="rowData.complaintStatus != '1'"></div>
  146. <span class="font-size-small"
  147. >{{ item.replyUserName }}:{{ item.replyContent ? item.replyContent : '--' }}</span
  148. >
  149. </div>
  150. </div>
  151. <div :class="{ 'last-row-right': true, statusColor: rowData.handleStatus == '1' }">
  152. {{ rowData.handleStatus | filterComplaintStatus }}
  153. </div>
  154. </div>
  155. </div>
  156. <div class="changeStatus">
  157. <div class="changeStatus-left">处理状态</div>
  158. <div class="changeStatus-right">
  159. <el-select
  160. :placeholder="rowData.handleStatus | filterComplaintStatus"
  161. v-model="mixins_query.complaintStatus"
  162. clearable
  163. >
  164. <el-option v-for="(item, index) in complaintStatus" :key="index" :label="item.label" :value="item.status">{{
  165. item.label
  166. }}</el-option>
  167. </el-select>
  168. </div>
  169. </div>
  170. <el-form :model="replayForm" ref="replayForm" label-width="80px" class="demo-ruleForm">
  171. <el-form-item
  172. label="物业回复"
  173. prop="replay"
  174. class="replay"
  175. :rules="[{ required: true, message: '回复内容不能为空' }]"
  176. >
  177. <el-input
  178. v-model="replayForm.replay"
  179. type="textarea"
  180. placeholder="请输入回复内容"
  181. maxlength="100"
  182. rows="3"
  183. show-word-limit
  184. ></el-input>
  185. </el-form-item>
  186. <el-form-item class="dialog-footer">
  187. <span>
  188. <el-button type="primary" plain @click="dialogButton('clear')">重置</el-button>
  189. <el-button type="primary" @click="dialogButton('submit')">提交</el-button>
  190. </span>
  191. </el-form-item>
  192. </el-form>
  193. </div>
  194. </el-dialog>
  195. </div>
  196. </div>
  197. </template>
  198. <script>
  199. import list from '@utils/list.js';
  200. export default {
  201. mixins: [list],
  202. data() {
  203. let _this = this;
  204. return {
  205. // 处理记录
  206. recordData: [],
  207. // 投诉人
  208. complaintName: '',
  209. // 视频获得焦点
  210. videoControls: false,
  211. // 弹框显示图片/视频
  212. imgList: [],
  213. mediaList: [],
  214. // 物业回复
  215. replayForm: {
  216. replay: ''
  217. },
  218. // 输入地址
  219. location: '',
  220. //社区列表
  221. communityList: [],
  222. // 投诉类型
  223. complaintType: [
  224. {
  225. status: 1,
  226. label: '扰民投诉'
  227. },
  228. {
  229. status: 2,
  230. label: '物业服务'
  231. },
  232. {
  233. status: 3,
  234. label: '公共卫生'
  235. },
  236. {
  237. status: 4,
  238. label: '安全建议'
  239. },
  240. {
  241. status: 5,
  242. label: '其他'
  243. }
  244. ],
  245. // 投诉状态
  246. complaintStatus: [
  247. {
  248. status: 1,
  249. label: '未处理'
  250. },
  251. {
  252. status: 2,
  253. label: '已处理'
  254. },
  255. {
  256. status: 3,
  257. label: '处理中'
  258. }
  259. ],
  260. // 查询的时间
  261. pickerTime: [],
  262. cols: [
  263. {
  264. label: '所属社区',
  265. prop: 'communityName'
  266. },
  267. {
  268. label: '房间地址',
  269. prop: 'houseId',
  270. slot: 'house'
  271. },
  272. {
  273. label: '投诉类型',
  274. prop: 'type',
  275. format(val) {
  276. if (val == '1') {
  277. return '扰民投诉';
  278. } else if (val == '2') {
  279. return '物业服务';
  280. } else if (val == '3') {
  281. return '公共卫生';
  282. } else if (val == '4') {
  283. return '安全建议';
  284. } else {
  285. return '其他';
  286. }
  287. }
  288. },
  289. {
  290. label: '投诉人',
  291. prop: 'userName'
  292. },
  293. {
  294. label: '联系电话',
  295. prop: 'phone'
  296. },
  297. {
  298. label: '投诉时间',
  299. prop: 'createDate'
  300. },
  301. {
  302. label: '内容',
  303. prop: 'content',
  304. slot: 'content'
  305. },
  306. {
  307. label: '状态',
  308. prop: 'handleStatus',
  309. slot: 'status'
  310. },
  311. {
  312. label: '操作',
  313. prop: 'id',
  314. slot: 'opt'
  315. }
  316. ],
  317. mixins_post: 'post',
  318. // 显隐弹框
  319. centerDialogVisible: false,
  320. // 行数据
  321. rowData: '',
  322. // 回复详情记录
  323. compRecode: ''
  324. };
  325. },
  326. created() {
  327. this.getCommunityList();
  328. this.mixins_dataUrl = '/sc-community-web/feedback/page';
  329. this.mixins_query = {};
  330. if (this.$route.query.showDialog && !this.$route.query.closeDialog) {
  331. this.mixins_query.handleStatus = 1;
  332. }
  333. this.mixins_search();
  334. },
  335. mounted() {},
  336. methods: {
  337. /** 点击播放视频*/
  338. clickVideo() {
  339. this.videoControls = !this.videoControls;
  340. if (this.videoControls) {
  341. try {
  342. if (document.pictureInPictureElement) {
  343. document.exitPictureInPicture();
  344. } else {
  345. video.requestPictureInPicture();
  346. }
  347. } catch (err) {
  348. // Video failed to enter/leave Picture-in-Picture mode.
  349. console.log('浏览器不支持播放');
  350. }
  351. }
  352. },
  353. /**
  354. * 查询按钮
  355. */
  356. searchInfo() {
  357. let detaH = this.$moment(new Date()).format('HH');
  358. let detaM = this.$moment(new Date()).format('mm');
  359. let detaS = this.$moment(new Date()).format('ss');
  360. let d = detaH + ':' + detaM + ':' + detaS;
  361. if (this.pickerTime && this.pickerTime.length) {
  362. this.mixins_query.startTime = `${this.pickerTime[0]} ${d}`;
  363. this.mixins_query.endTime = `${this.pickerTime[1]} ${d}`;
  364. } else {
  365. this.mixins_query.startTime = this.$moment(new Date()).subtract(1, 'months').format('YYYY-MM-DD HH:mm:ss');
  366. this.mixins_query.endTime = this.$moment(new Date()).format('YYYY-MM-DD HH:mm:ss');
  367. }
  368. this.mixins_search();
  369. },
  370. /**
  371. * 弹框按钮
  372. */
  373. dialogButton(type) {
  374. console.log('点击保存', this.rowData);
  375. if (type === 'submit') {
  376. this.$refs['replayForm'].validate((valid) => {
  377. if (valid) {
  378. let query = {
  379. buildingId: this.rowData.buildingId,
  380. communityId: this.rowData.communityId,
  381. content: '',
  382. handleStatus: this.mixins_query.complaintStatus,
  383. houseId: this.rowData.houseId,
  384. id: this.rowData.id
  385. };
  386. this.$http.post('/sc-community-web/feedback/update', query).then((res) => {
  387. // this.message(res.status, '回复');
  388. // console.log('点击提交', res, this.mixins_query.complaintStatus, this.replayForm.replay);
  389. });
  390. let querys = {
  391. fid: this.rowData.id,
  392. replyContent: this.replayForm.replay
  393. };
  394. this.$http.post('/sc-community-web/feedback/speed/add', querys).then((res) => {
  395. this.message(res.status, '回复');
  396. this.$refs['replayForm'].resetFields();
  397. console.log('点击提交', res, this.mixins_query.complaintStatus, this.replayForm.replay);
  398. });
  399. } else {
  400. return false;
  401. }
  402. });
  403. } else {
  404. this.$refs['replayForm'].resetFields();
  405. }
  406. },
  407. /** 获取社区列表*/
  408. getCommunityList() {
  409. this.communityList = [];
  410. let onOption = '';
  411. this.$http.get('/sc-community/assets/community/list', {}).then((res) => {
  412. console.log('获取社区列表', res);
  413. res.data.map((res) => {
  414. onOption = {
  415. label: res.communityName,
  416. id: res.id
  417. };
  418. this.communityList.push(onOption);
  419. });
  420. });
  421. },
  422. /** 查看处理详情*/
  423. clickEdit(row) {
  424. // 获取处理内容
  425. this.$http.post(`/sc-community-web/feedback/find/${row.id}`).then((res) => {
  426. if (res.status === 0) {
  427. this.rowData = res.data;
  428. this.centerDialogVisible = true;
  429. this.complaintName = row.userName;
  430. this.mediaList = JSON.parse(res.data.imageUrl);
  431. let arr = this.mediaList.filter((item) => {
  432. console.log('item', item);
  433. return item.url.substr(-3) == 'png' || item.url.substr(-3) == 'jpg' || item.url.substr(-4) == 'jpeg';
  434. });
  435. arr.map((item) => {
  436. if (item.url) {
  437. this.imgList.push(item.url);
  438. }
  439. });
  440. console.log(' this.imgList', this.imgList);
  441. } else {
  442. this.rowData = row;
  443. this.$message('获取详情失败!请稍后重试');
  444. }
  445. console.log('查看处理详情返回rowData', this.rowData);
  446. });
  447. let query = {
  448. fid: row.id
  449. };
  450. // 获取处理记录
  451. this.$http.get('/sc-community-web/feedback/speed/list', query).then((res) => {
  452. this.recordData = res.data;
  453. });
  454. console.log('查看处理详情', row);
  455. },
  456. /**提示消息 */
  457. message(status, text) {
  458. if (status === 0) {
  459. this.$message({
  460. message: `${text}成功`,
  461. type: 'success'
  462. });
  463. this.centerDialogVisible = false;
  464. this.dialogVisibleDelete = false;
  465. this.mixins_search();
  466. } else {
  467. this.$message({
  468. message: `${text}失败请稍后重试`,
  469. type: 'warning'
  470. });
  471. }
  472. }
  473. }
  474. };
  475. </script>
  476. <style lang="scss" scoped>
  477. @import './style.scss';
  478. /deep/ .el-dialog {
  479. margin-top: 5vh !important;
  480. }
  481. </style>